Shipping Policy

Last updated: July 2026

Processing time

Orders are processed within 1–3 business days. You'll receive a tracking number by email once your order ships.

Carriers & delivery

We ship via USPS and UPS. Delivery typically takes 3–7 business days after processing.

Shipping restrictions

Our products are hemp-derived and Farm Bill compliant (under 0.3% Δ9 THC by dry weight). We ship only to U.S. states where hemp-derived products are legal. Orders placed to states that prohibit these products may be cancelled and refunded. It is the customer's responsibility to know their local laws.

Age requirement

All purchasers must be 21 years of age or older. An adult (21+) signature may be required upon delivery.

Lost or stolen packages

We are not responsible for packages marked delivered by the carrier, though we're glad to help where we can. Questions? Email pier9labs@gmail.com.